Every year you promise yourself, never again, and every year, it’s exactly the same. Panic buying last-minute gifts, unsure if your packages will arrive in time for Christmas.
Believe it or not, you’re not alone in this! At MyMalls, we’ve become somewhat of an authority on the mechanics of last minute shipping; especially during the Holiday season. So, let us help you!
First and foremost, MyMalls members, this is crunch week! The days and hours to Christmas are counting down, leaving little time to finish or begin with your shopping. Don’t be alarmed though, there’s still time to get those presents delivered to your doorstep by Christmas Eve. It will require some strategy and here’s where we come in! Team MyMalls has put together a step by step guide to help members get your orders on time.
Let’s say, you want to place an order on amazon and need it by Christmas Eve. The very first thing you need to do is make sure your MyMalls address is updated at check out. Please note, MyMalls will no longer operate out of our former warehouse as of December 24, 2020. So, updating your address is key in order to receive your packages on time. Did you sign up after November 9th 2020? Then you got the new address right away and therefore are not required to take any further action.
Not sure how to change the address? Read our Blog Post for which steps to follow.
It’s crunch week, remember? In order to ensure your packages arrive in your hands by Christmas Eve the latest, you need to make sure your items arrive at the MyMalls warehouse no later than December 18 at 12:00pm!Therefore, we advise members to choose the quickest delivery method while placing their order online. It’s crucial to read amazon's (or your preferred online store’s) shipping policy to see if there is an Express or Overnight Shipping option before completing your purchase. And how long shipping really takes.
You’ve placed your order successfully; now what? Believe it or not, there’s more you can do to ensure a fast and smooth process at the Warehouse. Firstly, pre-register your orders, so you can guarantee a time effective processing at the Warehouse. Aside from preregistration, keep in mind the faster you send in your request to repack or consolidate your packages, and place payment; the quicker the delivery time. Need more tips & tricks? Read these 5 tips on making your shipping process smoother!
Packages arriving no later than Friday, December 18 at 12:00pm can still make its final destination in time for Christmas. However, payment must be fulfilled asap. Especially, if members need to make use of MyMalls’ repack or consolation service.
MyMalls’ members who need their package(s) delivered by Christmas Eve, need to keep in mind cut off times for repacking or consolidation service is on December 18 at 4:00PM. Please note, as soon as your request has been processed, payment must be fulfilled immediately (no later than 5pm) in order to guarantee your package(s) are processed and shipped on the same working day.
If your package happens to be delayed and arrives at our warehouse on December 18th after 12pm, contact customer support immediately for further assistance.
If you’ve placed an order after the 18 of December, please take into account chances are, it won’t arrive in time for Christmas, but you can still get in time for New Year’s Eve! So long it arrives by December 21.
Make sure your package(s) arrive at our Warehouse by Tuesday, December 22 before 12pm. Request for repacking or consolation service should be no later than 4pm on December 22, in order for your package(s) to be processed and shipped on the same working day!
Both MyMalls and your local DHL office have temporary opening hours during the Holidays. The last DHL pick up time at the warehouse in Opa-Locka will be at 2:00 pm on December 24!
Please note, MyMalls’ Warehouse and DHL offices close at 2:00 PM on December 24. However, DHL might be closed all together in some countries, or have different office hours. Therefore, we urge members to contact us or DHL directly for exact details on the holiday delivery times.
Both MyMalls and DHL are closed on December 25 2020 and January 1, 2021.
We wish you joy, love and peace!
Your MyMalls Team