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COVID-19 Updates & Measures

We deliver to Curaçao per usual as of 31/03/2019

At Home Delivery is still possible on Curaçao! Shop online and receive your packages at your doorstep between 9.00 AM and 15.00 PM. Please note that you will experience some slight changes to your delivery procedures to ensure your and DHL's health and safety.

Learn more about these changes  →

Pay for MyMalls shipping incl. DHL's Emergency Surcharge (NEW)

Once your packages arrive at our warehouse you will be able to pay for the shipment of these items online with a credit card or a PayPal account.

Pay your duties online (NEW)

DHL is offering the possibility to pay your duties beforehand online by POS machine upon delivery or by bank transfer (you will need to send proof of payment).

Experience doorstep delivery

Packages will be delivered between 9.00 AM and 15.00PM from Monday to Friday. Note: We cannot guarantee our usual 24 to 48 hours window during these times.

DHL Emergency Surcharge

The aviation industry has been hit hard by the COVID-19 crisis, which in turn has affected reductions or cancellations of passenger flights to most countries. DHL is supported by significant amounts of commercial air cargo purchased on passenger flights in addition to their own cargo aircraft fleet. Therefore, and until further notice, an Emergency Situation Surcharge to all Time Definite International (TDI) Shipments will be implemented as of April 1st in order to ensure operational continuity.

Click here for more information  →

MyMalls Precautions

MyMalls is focused on the health and safety of our employees, associates and customers. Our head office has adopted new measures in order to comply with the government mandates of social distancing by working from home. On the other hand, our warehouse in Miami is taking extra precautions to ensure the safe handling of the packages.

Find out more  →

DHL Express Precautions

As you may know, we are exclusively partnered with DHL Express. After careful deliberations, the delivery service has taken actions to ensure the safety of customers and employees during the COVID-19 outbreak.

Learn more  →