Price Adjustments - January 2023 Onwards

January 01, 2023
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Dear valued members,

Our shipping partners and our company have been at the forefront of incredible challenges the past year and it has impacted almost every country and every industry. Due to global inflation and unforeseen increases in shipping charges, we would like to inform you about the several price adjustments our shipping partners have made effective January 1, 2023. Below you will find an overview of these charges.

Discount on Local Handling Fees

We are happy to inform you that we can offer you the following discounts on local handling fees of our shipping partners, effective January 1, 2023:

  • DHL Express 50% discount on Local Handling Fees in all countries.

  • FedEx75% discount* on Local Handling Fees in the following countries: Aruba, Barbados, Bermuda, Bonaire, Cayman Islands and Curaçao.

* Note that this discount is valid on a preliminary basis.

Customs Clearance Services Charges

Next to the price increase, there will be additional charges for Customs Clearance Services. DHL will charge MyMalls members 50% of the standard charges in all countries. This discount has been deducted from the standard charges and are applied in the charges below. The explanations of the following customs services can be found here.

Most of our members are making use of the following customs services:

Customs services

Shipping partner

Charging method

Charge

Duty Tax Receiver

DHL Express

Per shipment

9.00 USD, or 2% of duties and taxes, if higher

Non-Routine Entry

DHL Express

Per shipment

7.50 USD

Multiline Entry

DHL Express

Per shipment

12.00 USD

Permits and Licenses

DHL Express

Per shipment

13.50 USD plus cost of certificate


Other customs services and corresponding rates that you may face are as follows:

Customs services

Shipping partner

Charging method

Charge

Broker Notification

DHL Express

Per shipment

9.00 USD

Duty Tax Paid

DHL Express

Per shipment

15.00 USD or 2% of the fiscal charge, if higher

Duty Tax Importer

DHL Express

Per shipment

9.00 USD or 2% of duties and taxes, if higher

Release to Broker

DHL Express

Per shipment

30.00 USD

Bonded Storage

DHL Express

Per shipment, per day after three calendar days

8.00 USD

Other Government Agency

DHL Express

Per shipment

20.50 USD plus cost of certificate

Temporary Import Export

DHL Express

Per shipment

9.50 USD


What are we doing to minimize this impact?

We understand the effect price increases have on our members, therefore our CEO has written a message for you, in which he introduces what we are working on to minimize this impact on your shopping journey.

We thank you for your understanding and continued support, and we remain committed to providing you a hassle-free shipping experience. If you have any questions or concerns, don't hesitate to contact us. We are here for you!

— MyMalls Team


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