Full list of prohibited items

Unfortunately, there are some items that we’re not allowed to ship. If you're unsure about an item, please contact our support to confirm before ordering.

Please keep in mind that restrictions are constantly changing, nevertheless, we will keep updating this list as we receive notifications from our shipping partner. Please do not hesitate to contact MyMalls Customer Support if you have any questions.

In the meantime, we strongly advise you to review this list carefully before shopping.

PROHIBITED ITEMS:

  • Aerosol
  • Air Bag
  • Air-soft, BB-Guns and similar items
  • Alcoholic Beverages
  • Ammunition
  • Animals (Alive Or Dead)
  • Animal parts or trophies
  • Any equipment that requires an ECCN (Export Control Classification Number)
  • Any item prohibited by any applicable legislation or regulation restricting transport
  • Any restricted items under ITAR, Department of Commerce, US Customs and Border Protection, US Department of State and the US Department of Treasury.
  • Articles of high unusual value
  • Batteries (All)*
  • Biological Samples
  • Biological substances, Category B and exempt human or animal specimens
  • Bullion (gold, silver, or other precious metals in the form of bars)
  • Car Batteries
  • Car Bonnet
  • Cash Cards, Credit Cards, Debit Cards*
  • Catalytic converters and test pipes
  • Cheques
  • Christmas Crackers
  • Cigarettes and tobacco products
  • Compressed Gas
  • Counterfeit Currency
  • Currency (bank bills, notes)
  • Dangerous Goods
  • Drugs (Including Prescription)
  • Drugs and drug paraphernalia
  • Electronic cigarettes
  • E-Juice
  • Filth
  • Fire Extinguisher
  • Fish (Live Or Dead)
  • Fur
  • Flammable items
  • Flowers or plants
  • Gold
  • Gun
  • Hand sanitizer
  • Hazardous Goods
  • Hazardous, restricted and perishable items
  • Human Remains (includes cremated remains)
  • Infectious Substances
  • Juice
  • Live animals
  • Loose precious and semi precious stones
  • Lottery Tickets
  • Material for mature audiences
  • Meat
  • Medical devices
  • Medical cannabis
  • Money/Cash/Currency
  • Nail Polish
  • Negotiable securities and certificates
  • Offensive materials
  • Oil
  • Objects of sentimental value
  • Paint
  • Passport
  • Perfume / Aftershave (All)
  • Perishable Goods (All)
  • Police related items
  • Pornography
  • Power Banks
  • Printer Toner (International Parcels Only)
  • Replica weapons
  • Settee
  • Sinks
  • Slush Syrup
  • Stamps (Unless Franked)
  • Toilets
  • Water
  • Weaponry
  • Weapons (*firearms included)
  • Windscreen
  • Wine


DANGEROUS GOODS

  • Corrosives
  • Explosives
  • Fireworks
  • Flammable liquids
  • Flammable solids
  • Gases
  • Hazardous waste
  • Oxidizing substances and organic peroxides
  • Pressurized aerosol can or canisters (hairspray, paint spray cans etc.)
  • Radioactive materials
  • Toxic and infectious substances



*LITHIUM CELLS AND BATTERIES

MyMalls complies with the clearly defined rules regarding the air transportation of lithium batteries set by The International Air Transport Association (IATA) in association with the International Civil Aviation Organisation (ICAO) and the United Nations (UN).

Here’s everything you need to know about the current air transport for all types of lithium batteries:

Prohibited:

Lithium ion, lithium polymer, lithium metal batteries and lithium power banks not installed in devices are prohibited to ship. Examples of batteries that CANNOT be shipped:

  • Loose or spare lithium batteries
  • Lithium coin cell batteries
  • Lithium batteries not packed with equipment
  • Lithium power banks


Limited:

Lithium ion, lithium polymer, lithium metal batteries contained in equipment (installed in hardware) or packaged with product. If packed with equipment:

  • If contained inside the device, max weight of batteries is 5 kg.
  • Must be packed in a strong outer packaging made of suitable material
  • Batteries may be used ones, but not damaged or defective.
  • Batteries shall not be sensitive to overheating or short circuit.
  • The amount of lithium is not more than 1 gram/20Wh per each cell, and not more than 2 gram/100Wh per each battery.


ALCOHOL

Alcoholic beverages or products containing alcohol as an active ingredient cannot be shipped at all. Hand sanitizers, nail polish or perfumes are examples products with alcohol as an active ingredient.

Inactive Ingredient

MyMalls is only allowed to ship products that contain 12% or less alcohol as an inactive ingredient; which means the levels of alcohol within that product does not increase or affect the action of the active ingredient.

Why are some items prohibited?
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