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Let’s talk about costs

Delivering a package from the U.S. involves several steps, each with its own cost. And while MyMalls is able to lower some of those costs, others are out of our hands. So let’s take a closer look at the MyMalls basic costs, along with the potential additional costs.

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Basic Costs

Your MyMalls basic costs are composed of three components, two of which can be estimated with our handy cost calculator.


The DHL shipping fee — We partner with DHL to deliver your packages, safe and sound, within 24 to 48 hours. The DHL fees depend on your package’s “volumetric size”—a fancy calculation that takes into account both size and weight—and the specific destination.


The MyMalls handling fee — This fee is US$ 10 per shipment, and you can realize major savings—over US$ 60!—by consolidating up to three packages in a single shipment.


Local duties — Your packages are delivered “DDU” (Delivered Duty Unpaid), meaning it’s your responsibility to pay any local country duties upon delivery. These costs vary by country, but there’s also a handy online duty calculator you may want to consult.

Cost calculator

Estimate the shipping and handling costs to your country.

  

Enter the dimensions of your package. The shipping fee is based on “volumetric size”, taking into account both size and weight.

 

Additional Costs

Depending on your particular circumstances, you may also incur some of the following additional fees.


3rd-party duties — In some countries, DHL work with local 3rd-party agents for that “final mile” delivery, and these parties may also charge a fee upon delivery. To learn if this affects you, you can contact your local DHL office or our support team.


Insurance — If the declared value of your package is less than 100 US$, then insurance is included for free. Between 101 US$ and 1,000 US$, insurance is optional, and will cost you 2.5% of the declared value. Above 1,000 US$, insurance is required and will cost you 2.5% of the declared value.


Storage — Storage of your packages at MyMalls is free for 60 days. Past 60 days, we may discard your package at our discretion.

About our Pricing

Here at MyMalls, we're continually working to both minimize the shipping costs related to US shopping, as well as simplifying the historically complex process of paying multiple fees when shipping internationally. Although there's work still to be done, we've made a lot of progress! You'll find answers to almost all your pricing questions in our Help Center.

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